In general, a small to medium-sized call center might take a few days to a couple of weeks to become fully operational. Once testing has been successful we are ready to launch.

While we strive to deliver high-quality leads and appointments, guaranteeing a specific number can be challenging due to various factors. We can work closely with you to set realistic expectations and continuously optimize our approach to maximize results.

The timeframe for the first leads or appointments can vary based on the complexity of your industry, the target audience, and campaign strategies. Typically, you can expect to see initial results within a few weeks, but this can be discussed further based on your specific needs.

Depending on your package of services, We provide regular reports and updates on key performance indicators, such as the number of calls made, appointments set, and other relevant metrics. Additionally, we can set up regular meetings to discuss progress and address any concerns.

You can choose to integrate our services with your existing CRM system.

Our pricing structure may vary but we don't charge per appointment set. Dealerships should consult with a live agent for further discussion

Our leads are sourced through a combination of your targeted outreach, your market research. We prioritize quality and relevance to ensure the leads turn into clients.

We can customize our services to accommodate multiple businesses, tailoring our approach to meet the unique needs of each business, but each business will require its own agent.

No! We can sign NDA’s (if need be) to keep your business and it’s brand safe. We work with many top brands that we are not allowed to discuss, but big or small, we can help you and keep that information private! We respect the confidentiality of our clients. While we may provide anonymous case studies or testimonials upon request, we do not disclose specific client information without permission.

Yes, we typically have service agreements or contracts outlining the terms of our partnership. This ensures clarity on expectations, services provided, and other important details.

We support multiple languages based on your target audience and business requirements. We can discuss language options to align with your specific needs.

Agent availability can be customized based on your target market and time zones. We can coordinate with you to establish suitable working hours for our agents, please refer to our pricing and packages sections for more information on this topic.

We can conduct a thorough assessment of your business goals, target audience, and budget to recommend a customized plan that aligns with your specific needs and objectives. Set up a call today to speak with our live agents.

Our agents are trained to handle a wide range of inquiries, but in the event they don't have an immediate answer, they will follow a predetermined protocol. This may involve consulting with a supervisor, accessing a knowledge base, or ensuring prompt follow-up with the necessary information. Continuous training and feedback mechanisms are in place to improve agent knowledge and performance.